Insolvency: Complaints
(asked on 30th October 2026) - View Source
Question to the Department for Business, Innovation, Science and Trade:
To ask the Secretary of State for Business, Innovation, Science and Trade, further to the Answer of 26 October 2026 to Question 36382, whether the Department will introduce an expedited complaints procedure where alleged misconduct in the assignment of a claim is causing continuing financial loss or serious hardship.
Answered by
Blair McDougall
Parliamentary Under-Secretary of State (Department for Business, Innovation, Science and Trade) (Jointly with the Department for Energy Security and Net Zero)
The Department has no plans to introduce an expedited complaints procedure.
The existing complaints system including the Insolvency Practitioner Complaints Gateway provides a means of investigating concerns about the professional conduct of insolvency practitioners and, where appropriate, taking disciplinary action.
The regulatory process is distinct from legal disputes, including where the dispute relates to a claim in an insolvency. Where action is taken to pursue a claim in insolvency this is a matter for the courts to determine.
There are no plans to change this framework.