Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps her Department is taking to help improve the (a) punctuality and (b) performance of Cross Country rail services (i) to and (ii) from Cheltenham Spa.

CrossCountry has recently been placed on a formal Remedial Plan to ensure it takes action to address performance issues across its network and increases essential driver training. This is expected to result in a more reliable service following the implementation of the plan. The Department will closely monitor the progress of the plan and if CrossCountry fails to deliver, further action will be taken in line with its contractual terms.