Question to the HM Treasury:
To ask Mr Chancellor of the Exchequer, what assessment he has made of the potential merits of extending the time limit that consumers can make a complaint to the Financial Ombudsman Service.
The Financial Services and Markets Act 2000 provides for the Financial Conduct Authority (FCA) to determine the time limits for referring a complaint to the Financial Ombudsman Service (FOS).
This is therefore a matter for the FCA, who are operationally independent from Government. The question has been passed on to the FCA. The FCA will reply directly to the honourable member by letter. A copy of the letter will be placed in the Library of the House.