Insolvency: Complaints
(asked on 27th October 2026) - View Source
Question to the Department for Business, Innovation, Science and Trade:
To ask the Secretary of State for Business, Innovation, Science and Trade, how many complaints have been investigated by the Insolvency Service about the way a Recognised Professional Body has dealt with a complaint about an Insolvency Practitioner in the last three years.
Answered by
Blair McDougall
Parliamentary Under-Secretary of State (Department for Business, Innovation, Science and Trade) (Jointly with the Department for Energy Security and Net Zero)
The Insolvency Service monitors the effectiveness of the regulatory framework through its oversight of the Recognised Professional Bodies (RPBs). This includes where there are concerns about an RPB’s conduct of investigations into complaints about insolvency practitioners.
The following complaints have been investigated by the Insolvency Service in the last three years:
Year | Complaints received | Complaints upheld | Complaints rejected | Complaints ongoing |
2024 | 3 | 0 | 3 | 0 |
2025 | 1 | 0 | 0 | 1 |
2026 (to date) | 7 | 0 | 2 | 5 |