Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how much expenditure was incurred by the Child Support Agency in making ex-gratia or special payments as a result of poor service or errors by that agency in each of the last three years.
The information on the total amount paid as ex-gratia or special payments across child maintenance in the last three years is in the attached table.
Financial Year | £'000s |
2013 - 2014 | £1,090 |
2014 - 2015 | £847 |
2015 – 2016 * | £941 |
Notes -
These amounts include payments made across the Child Support Agency and Child Maintenance Service for the following:
Ex-gratia – Actual Financial Loss
Ex-gratia – Consolatory
Compensation for Delay
*The figure for 2015/16 is draft and subject to audit.