Fuel Poverty

(asked on 2nd September 2024) - View Source

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, what steps he plans to take to help ensure that people (a) who use a prepayment meter and (b) in fuel poverty are able to heat their homes in Winter 2024-2025.


Answered by
Miatta Fahnbulleh Portrait
Miatta Fahnbulleh
Parliamentary Under Secretary of State (Department for Energy Security and Net Zero)
This question was answered on 10th September 2024

The Government is committed to supporting households with the cost of energy this winter, and we are continuing to deliver the Warm Home Discount which provides a £150 rebate off energy bills for eligible low-income households.

The setting of prices for customers on a prepayment meter or on a fixed contract is a commercial matter for energy suppliers. The Ofgem price cap for the period 1 October 2024 to 31 December was published in August, and the price cap level for prepayment meter customers is £1,669 compared to the level set for direct debit customers which is £1,717 for an average household.

I have also outlined our expectation to energy suppliers that they should do everything they can to support customers who are struggling with their bills, especially vulnerable consumers. Last month I met with energy suppliers and encouraged them to sign up to the Voluntary Debt Commitment for this winter, and I will work closely with them in the weeks ahead to ensure vulnerable consumers are supported through this winter.

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