Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, whether he has taken steps to provide Ofgem with enforcement powers to help ensure that energy suppliers provide Radio Teleswitch Service-affected customers with a tariff closely equivalent to their existing arrangement; and what steps Ofgem plans to take to penalise potential non-compliance.

Ofgem has been clear that suppliers must take all reasonable steps to ensure former RTS consumers stay on a closely equivalent tariff.

Ofgem is also consulting on plans to introduce new RTS specific licence conditions for energy suppliers, which include a proposal that would require energy suppliers to take all reasonable steps to provide a tariff that leaves their customers ‘no worse off’ than previously once their RTS meter is replaced. The consultation closes on 11 March and is available here: https://www.ofgem.gov.uk/consultation/radio-teleswitch-service-rts-electricity-supply-licence-changes