Department of Health and Social Care: Workplace Pensions

(asked on 28th February 2025) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, how many Remedial Service Statements (a) are required in total (b) have been issued to date (c) are calculated and awaiting fulfilment and (d) still outstanding.


Answered by
Karin Smyth Portrait
Karin Smyth
Minister of State (Department of Health and Social Care)
This question was answered on 13th March 2025

The NHS Business Services Authority (NHSBSA), the scheme administrator, has identified that 381,920 remedial service statements are required for affected members who have retired. Of these, 21 statements have been issued and 393 have been calculated and are awaiting fulfilment, and 381,506 are outstanding.

A revised delivery plan for remedial service statements is currently in production and will be communicated with affected individuals within the coming weeks. The Department recognises the importance of issuing the remedial service statements to members in a timely way and is working with the NHSBSA to increase delivery.

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