Railways: Standards

(asked on 26th February 2025) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what the total number of minutes was by which trains were delayed in 2024.


Answered by
Simon Lightwood Portrait
Simon Lightwood
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 7th March 2025

The ORR publish statistics on delay minutes on their website at https://dataportal.orr.gov.uk/statistics/performance/passenger-rail-performance/ (Table 3184). In the year ending 4 January 2025, a total of 15,897,997 delay minutes (15.9 million) were recorded in Great Britain. For context, there were a total of 7,335,930 (7.3 million) trains planned in the calendar year January 2024 to December 2024 (Table 3123).

Of these trains, 85.2% were measured as either arriving within 5 minutes at the scheduled final destination time (for London, South-East, Regional and Scotland operators) or within 10 minutes of the final scheduled destination time (for long distance operators) (Table 3113, Public Performance Measure).

Ministers have been clear that rail services have been failing passengers, we need to improve services for passengers and deliver better value for money for the taxpayer.

The Rail Minister is meeting with the Managing Directors of all train operators and their Network Rail counterparts, to address poor performance and demand immediate action to raise standards.

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