Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what recent discussions he has with Ofcom on Royal Mail's performance against their quality service targets.

Ministers and officials meet with Ofcom regularly to discuss a range of issues in relation to its role as the regulatory authority for the postal sector.

As an independent regulator, it is for Ofcom to decide how to respond should Royal Mail fail to meet its obligations. While the government does not have a role in Ofcom's regulatory decisions, in January, I met with representatives from Ofcom to discuss the proposed changes to the universal service obligation and the importance of Royal Mail's quality of service.