Question to the Ministry of Justice:

To ask the Secretary of State for Justice, what assessment he has made of the potential impact of administrative errors on litigants in person seeking to access justice.

HM Courts & Tribunals Service (HMCTS) recognises that administrative errors have the potential to affect access to justice by causing delays, confusion or inconvenience to court and tribunal users, including litigants in person. HMCTS has procedures and safeguards in place to minimise errors, identify and rectify issues when they occur, and support users throughout their case.

Where court and tribunal users, including litigants in person, are unhappy with the service they have received from us, they can make a complaint, as detailed in our complaints procedure online: Complaints procedure - HM Courts & Tribunals Service - GOV.UK