Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether her Department has made an assessment of the adequacy of the time taken for the state pensions top-up process.

People have until 5th April 2025 to fill some gaps in their National Insurance record. The original deadline was set as far back as 5 April 2023. This was extended to 12 June 2023 and then to end 5 April 25. From 6 April 2025 customers can continue to pay NICs for any of the previous 6 years. The majority of customers can check for any gaps in their record, and make payments, online. For those who are unable to use online services, they can call DWP to check whether making payment will enhance their pension, and then call HMRC to make a payment.