Asked by: Zöe Franklin (Liberal Democrat - Guildford)
Question to the Home Office:
To ask the Secretary of State for the Home Department, what assessment she has made of the potential implications for her policies of trends in the level of use of Community Protection Warnings in cases involving people experiencing a mental health crisis; and what guidance exists on the use of those powers.
Answered by Sarah Jones - Minister of State (Home Office)
The Anti-Social Behaviour, Crime and Policing Act, 2014 (‘the 2014 Act’) provides the police, local authorities and other local agencies with a range of tools and powers that they can use to respond to anti-social behaviour. This includes Community Protection Warnings and Notices which can be used to stop a person aged 16 or over, business or organisation committing anti-social behaviour which spoils the community’s quality of life.
While the details of how the powers are used in individual cases are an operational matter, the Home Office provides statutory guidance to support local agencies in the use of the powers and tools in the 2014 Act. The guidance highlights the importance of considering the needs and circumstances of vulnerable perpetrators when applying the powers.
The Home Office does not currently collect data on the reasons why the ASB powers were issued.
Asked by: Zöe Franklin (Liberal Democrat - Guildford)
Question to the Department for Education:
To ask the Secretary of State for Education, what steps she is taking to ensure that proposals in the SEND White Paper do not reduce the rights of children and young people with special educational needs and disabilities as set out in the Children and Families Act 2014.
Answered by Georgia Gould - Minister of State (Education)
I refer the hon. Member for Guildford to the answer of 20 January 2026 to Question 98569.
Asked by: Zöe Franklin (Liberal Democrat - Guildford)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, what steps he has taken to monitor and evaluate the adequacy of Legal Aid funding awarded under the Schedule 1 of the Legal Aid, Sentencing and Punishment of Offenders Act 2012.
Answered by Sarah Sackman - Minister of State (Ministry of Justice)
Schedule 1 of the Legal Aid, Sentencing and Punishment of Offenders Act 2012 (LASPO) describes the civil services in scope of legal aid under s.9 LASPO.
In January 2023, the Ministry of Justice launched a comprehensive Review of Civil Legal Aid (RoCLA), to identify issues facing the system and improve its sustainability. The Review examined the civil legal aid system in its entirety, including how services are procured, how well the current system works for users and providers, and how civil legal aid impacts the wider justice system. The Review has now concluded, and all reports are available here: https://www.gov.uk/guidance/civil-legal-aid-review.
The evidence from RoCLA indicated that the housing and immigration sectors face particularly acute challenges with service provision and high demand. In response, we are increasing fees for all housing and debt, and immigration and asylum legal aid work. This represents a significant investment – the first major increase in fees since 1996. Uplifts to fees for controlled immigration and housing work - generally early advice and some legal representation - came into effect on 22 December 2025, injecting an additional £18 million into the civil legal aid sector each year.
We will monitor and evaluate the impact of this fee increase through engagement with the sector and through provider numbers. We are in regular dialogue with representative bodies and our provider base more broadly about the health of the market, and several new research and evidence projects are underway that aim to improve our understanding about market capacity and demand.
RoCLA identified a range of issues – beyond fees – that make a difference to the profession. We are looking at other potential changes to support providers, for example contractual requirements that providers say are burdensome.
Asked by: Zöe Franklin (Liberal Democrat - Guildford)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, what steps his Department is taking to prevent individuals subject to active civil court orders from receiving Legal Aid.
Answered by Sarah Sackman - Minister of State (Ministry of Justice)
Anyone can receive civil legal aid, provided that their case is in scope of the Legal Aid, Sentencing and Punishment of Offenders Act 2012 (LASPO) and they pass the applicable means and merits tests, along with any necessary evidence requirements.
Criminal legal aid may be granted to defendants in criminal cases if they pass the applicable means and merits (interests of justice) tests. It is an accepted principle under both domestic law and international human rights agreements, as a component of the right to a fair trial, that those charged with a criminal offence have the right to legal assistance if needed.
It is possible for individuals subject to active civil court orders to claim legal aid; the legal aid framework does not prevent this. To receive legal aid, the matter must fall within the scope of the legal aid scheme, and the applicant must pass both the means and merits tests. The tests only apply to the case for which legal aid is sought, assessing financial eligibility and merits eligibility including, in relation to domestic violence cases, prospects of success and proportionality. An individual being subject to an unrelated active civil court order would not impact that assessment.
Asked by: Zöe Franklin (Liberal Democrat - Guildford)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, what steps his Department is taking to address the funding anomaly whereby Legal Aid funding may be granted to alleged or confirmed perpetrators rather than judicially recognised victims.
Answered by Sarah Sackman - Minister of State (Ministry of Justice)
Anyone can receive civil legal aid, provided that their case is in scope of the Legal Aid, Sentencing and Punishment of Offenders Act 2012 (LASPO) and they pass the applicable means and merits tests, along with any necessary evidence requirements.
Criminal legal aid may be granted to defendants in criminal cases if they pass the applicable means and merits (interests of justice) tests. It is an accepted principle under both domestic law and international human rights agreements, as a component of the right to a fair trial, that those charged with a criminal offence have the right to legal assistance if needed.
It is possible for individuals subject to active civil court orders to claim legal aid; the legal aid framework does not prevent this. To receive legal aid, the matter must fall within the scope of the legal aid scheme, and the applicant must pass both the means and merits tests. The tests only apply to the case for which legal aid is sought, assessing financial eligibility and merits eligibility including, in relation to domestic violence cases, prospects of success and proportionality. An individual being subject to an unrelated active civil court order would not impact that assessment.
Asked by: Zöe Franklin (Liberal Democrat - Guildford)
Question to the Ministry of Justice:
To ask the Secretary of State for Justice, what safeguards are in place to ensure that Legal Aid awarded under the LASPO Schedule 1 pathway is provided solely to individuals who have been judicially recognised as victims.
Answered by Sarah Sackman - Minister of State (Ministry of Justice)
Anyone can receive civil legal aid, provided that their case is in scope of the Legal Aid, Sentencing and Punishment of Offenders Act 2012 (LASPO) and they pass the applicable means and merits tests, along with any necessary evidence requirements.
Criminal legal aid may be granted to defendants in criminal cases if they pass the applicable means and merits (interests of justice) tests. It is an accepted principle under both domestic law and international human rights agreements, as a component of the right to a fair trial, that those charged with a criminal offence have the right to legal assistance if needed.
It is possible for individuals subject to active civil court orders to claim legal aid; the legal aid framework does not prevent this. To receive legal aid, the matter must fall within the scope of the legal aid scheme, and the applicant must pass both the means and merits tests. The tests only apply to the case for which legal aid is sought, assessing financial eligibility and merits eligibility including, in relation to domestic violence cases, prospects of success and proportionality. An individual being subject to an unrelated active civil court order would not impact that assessment.
Asked by: Zöe Franklin (Liberal Democrat - Guildford)
Question to the Department for Transport:
To ask the Secretary of State for Transport, what assessment her Department has made of the potential impact on safety from overcrowding on Great Western Railway services, including where planned rolling stock capacity is reduced due to engineering works overrunning; and what steps her Department is taking to address those risks before Great Western Railway enters public ownership, including through its contractual and oversight arrangements.
Answered by Keir Mather - Parliamentary Under-Secretary (Department for Transport)
Great Western Railway (GWR) is responsible for the safe operation of its train services at all times, including during times of disruption or following engineering overrun. GWR is also responsible for ensuring deployment of its train fleet to best match demand, but despite this trains can still become very busy at certain peak times or during disruption. Whilst crowded trains can be uncomfortable, they are not necessarily unsafe.
The Department monitors train loadings carefully and continues to hold GWR to account against its contractual obligations as the Public Ownership Programme continues. This includes ensuring GWR is appropriately deploying its train fleet and working collaboratively with Network Rail to develop robust plans to support engineering work including mitigations plans for restoring service in the event of an overrun.
GWR has experienced an increase in short formations on services across its intercity train fleet in recent periods due to issues with diesel engines. These issues have now stabilised, with a noticeable reduction in recent weeks, and the department continues to monitor this closely.
Asked by: Zöe Franklin (Liberal Democrat - Guildford)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, whether his Department has made an assessment of the adequacy of care provided by care agencies to vulnerable people.
Answered by Stephen Kinnock - Minister of State (Department of Health and Social Care)
We have understood that the term care agencies refers to employment agencies. Care providers are required to be registered with the Care Quality Commission (CQC) where they carry out a regulated activity, as described in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. However, employment agencies do not usually carry out regulated activity and as such do not typically need to be registered.
Providers such as care homes and those providing domiciliary care do typically carry out regulated activity and therefore are registered with the CQC. The CQC requires all health and social care providers registered with them to deploy enough suitably qualified, competent, and experienced staff, including both registered and unregistered professionals. This requirement applies where that provider chooses to recruit staff via employment agencies.
It is therefore the responsibility of the regulated provider to ensure robust and safe recruitment practices are in place, and to make sure that all staff, including agency staff, are suitably experienced, competent, and able to carry out their role.
To support providers to do so, the Department provides reimbursement towards the cost of training and qualifications through the Adult Social Care Learning and Support Scheme, backed by up to £12 million in funding this financial year.
Asked by: Zöe Franklin (Liberal Democrat - Guildford)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what steps his Department is taking to improve oversight of care agencies and to enhance enforcement powers against providers who fail to meet required care standards.
Answered by Stephen Kinnock - Minister of State (Department of Health and Social Care)
We have understood that the term care agencies refers to employment agencies. Care providers are required to be registered with the Care Quality Commission (CQC) where they carry out a regulated activity, as described in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. However, employment agencies do not usually carry out regulated activity and as such do not typically need to be registered.
Providers such as care homes and those providing domiciliary care do typically carry out regulated activity and therefore are registered with the CQC. The CQC requires all health and social care providers registered with them to deploy enough suitably qualified, competent, and experienced staff, including both registered and unregistered professionals. This requirement applies where that provider chooses to recruit staff via employment agencies.
It is therefore the responsibility of the regulated provider to ensure robust and safe recruitment practices are in place, and to make sure that all staff, including agency staff, are suitably experienced, competent, and able to carry out their role.
To support providers to do so, the Department provides reimbursement towards the cost of training and qualifications through the Adult Social Care Learning and Support Scheme, backed by up to £12 million in funding this financial year.
Asked by: Zöe Franklin (Liberal Democrat - Guildford)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, if his Department will take steps to ensure that agency care workers receive appropriate and accredited training to meet the needs of vulnerable service users.
Answered by Stephen Kinnock - Minister of State (Department of Health and Social Care)
We have understood that the term care agencies refers to employment agencies. Care providers are required to be registered with the Care Quality Commission (CQC) where they carry out a regulated activity, as described in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. However, employment agencies do not usually carry out regulated activity and as such do not typically need to be registered.
Providers such as care homes and those providing domiciliary care do typically carry out regulated activity and therefore are registered with the CQC. The CQC requires all health and social care providers registered with them to deploy enough suitably qualified, competent, and experienced staff, including both registered and unregistered professionals. This requirement applies where that provider chooses to recruit staff via employment agencies.
It is therefore the responsibility of the regulated provider to ensure robust and safe recruitment practices are in place, and to make sure that all staff, including agency staff, are suitably experienced, competent, and able to carry out their role.
To support providers to do so, the Department provides reimbursement towards the cost of training and qualifications through the Adult Social Care Learning and Support Scheme, backed by up to £12 million in funding this financial year.