Avanti West Coast: Compensation

(asked on 15th May 2024) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what information his Department holds on the amount refunded by Avanti West Coast to passengers for train delays in each year since the commencement of that contract.


Answered by
Huw Merriman Portrait
Huw Merriman
This question was answered on 20th May 2024

The Department publishes data for all operators on the amount of compensation paid by them as a result of train delays. The total refunded to passengers for each financial year 2019/20 to 2022/23 can be found on the Government website at the following link:

https://www.gov.uk/government/publications/train-operating-companies-passengers-charter-compensation/train-operating-companies-passengers-charter-compensation

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