Electronic Government
(asked on 5th March 2020) - View Source
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, whether his Department plans to introduce an online chat function to the government gateway system.
This question was answered on 12th March 2020
Following the introduction of a new Digital Engagement Platform in January 2020, HMRC will be introducing a range of new interactive digital interventions across all of their digital services over the next two years. HMRC’s aim is to encourage taxpayers to make full use of those digital services, and this will in turn drive the choices that HMRC make on which digital interventions to deploy and where.
Following the introduction of a new Digital Engagement Platform in January 2020, HMRC will be introducing a range of new interactive digital interventions across all of their digital services over the next two years. HMRC’s aim is to encourage taxpayers to make full use of those digital services, and this will in turn drive the choices that HMRC make on which digital interventions to deploy and where.