Question

To ask the Minister for Women and Equalities, what steps she is taking to ensure that businesses comply with the Equality Act 2010 in granting access to disabled individuals accompanied by guide dogs.

The Equality Act 2010 is clear that disabled people should not be refused access to businesses or services because they have a guide dog. Any such refusals are likely to be unlawful.

The Equality and Human Rights Commission has published a range of guidance on this matter to ensure that businesses and service providers are aware of their legal responsibilities towards customers with guide dogs and are equipped with the knowledge to ensure the Equality Act 2010 is complied with.