East Midlands Railway: Complaints

(asked on 28th August 2026) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, how many complaints on East Midlands Railway services serving Leicester were received by (a) her Department and (b) the Office of Rail and Road in each of the last three years.


Answered by
Keir Mather Portrait
Keir Mather
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 8th September 2026

The Department recognises the importance of passengers being able to raise concerns about their journeys. The Department does not hold complaint data for East Midlands Railway (EMR) services serving Leicester. The Office of Rail and Road regularly publishes performance information for all train operators on its website.

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