Personal Independence Payment: Medical Examinations

(asked on 19th February 2019) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 28 January 2019 to Question 213466, how many complaints were received in relation to the personal independence payment assessment process in each calendar year since 2013.


Answered by
Sarah Newton Portrait
Sarah Newton
This question was answered on 25th February 2019

The total number of complaints received by Assessment Providers in relation to Personal Independence Payment (PIP) assessments in each calendar year since 2013 are shown in the table below.

Year

Number of PIP Assessments

Number of complaints

Complaints as a % of total Assessments

2013

38,400

1,300

3.45

2014

406,900

9,000

2.21

2015

682,500

4,500

0.66

2016

968,100

6,800

0.70

2017

1,031,600

8,900

0.87

2018

954,900

9,400

0.98

Source: PIP Assessment Providers’ contractual MI

Figures have been rounded to the nearest 100

Percentages are calculated from raw data

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