Question to the Home Office:

To ask the Secretary of State for the Home Department, whether there was any interruption for users of the portal for making Immigration Health Surcharge payments in the two working days prior to the Surcharge increase

In common with any other IT system, from time to time there are planned off-line periods for routine maintenance.

During these periods a banner informing customers that the system was down for planned maintenance.

We do not comment on specific operational matters regarding our IT services.