Taxis: Disability

(asked on 4th January 2019) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what assessment he has made of the level of discrimination faced by disabled people when travelling by taxi.


Answered by
Nusrat Ghani Portrait
Nusrat Ghani
Minister of State (Minister for Europe)
This question was answered on 14th January 2019

The Disabled Persons’ Transport Advisory Committee (DPTAC) have a statutory duty to advise Ministers on the transport needs of disabled passengers, and we have discussed with them the challenges that disabled people face when using taxis and private hire vehicles (PHVs).

Ministers are considering the recommendations made in the report of the Chair of the Task and Finish Group on Taxi and Private Hire Vehicle Licensing, including those intended to improve accessibility. A Government response will be issued in due course.

We also intend to commission research to understand more clearly the experience of passengers who have been refused service by taxi and PHV drivers on account of using a wheelchair or assistance dog, and the levers available to Government to help eliminate such unacceptable behaviour.

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