Revenue and Customs: ICT

(asked on 13th October 2023) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what steps HM Revenue and Customs is taking to mitigate the risks of a major (a) IT failure and (b) security breach.


Answered by
Victoria Atkins Portrait
Victoria Atkins
Shadow Secretary of State for Environment, Food and Rural Affairs
This question was answered on 18th October 2023

HMRC continually upgrades IT systems as part of ongoing maintenance.

HMRC has 24/7 support operation in place with established processes for early identification of incidents and respond to these appropriately.

Customer data is subject to high levels of protection and HMRC takes data protection seriously.

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