Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps he has taken to ensure that the centralisation in Newcastle of national insurance services for the North East does not have a negative effect on service for users.

Measures taken ensure that dedicated centralised teams are able to offer both earlier and increased numbers of appointments to individuals of the North East. Measures are also in place to ensure mobile visits to employer sites are completed when necessary.