Question to the Ministry of Defence:

To ask the Secretary of State for Defence, with reference to the all-party parliamentary group for veteran's survey findings, published in 2023, what steps he is taking to (a) strengthen the services provided by Veterans UK, (b) ensure that veterans receive high-quality (i) care, (ii) support and (iii) communication throughout the process of claiming compensation and (c) ensure that veterans' physical and mental health is taken into consideration during that process.

The Ministry of Defence (MOD) welcomes the results of the all-party parliamentary group (APPG's) recent survey. The MOD also undertakes a variety of surveys and canvassing to ensure it is giving serving personnel, their families and veterans what they need to pursue their careers and ensure their lived experience is positive.

Many of the issues raised by veterans relate specifically to the Armed Forces Compensation Scheme (AFCS) which is subject to the Quinquennial Review. The latest Quinquennial Review was published on 17 July 2023. Its aim is to ensure that the AFCS remains fit for purpose and identify opportunities for improvement. Its recommendations are currently being considered, and a Government response will be published later this year.

We recognise delays do happen and we are always working to minimise these but the interaction and dependency on OGDs, in particular the NHS means some delays are outside our control. The need to obtain proper, full, comprehensive medical reports from claimant's medical practitioners being the most frequent reason for delay.

The Veterans Welfare Service (VWS) helps Veterans with form completion for MOD administered schemes and signposting to entitlements and support available from the wider public and voluntary sectors.