Question to the HM Treasury:

To ask Mr Chancellor of the Exchequer, what guidance and support (a) HM Revenue and Customs and (b) National Savings and Investment will provide for parents who encounter IT problems during the quarterly reconfiguration process for tax-free childcare; and if he will make a statement.

On the 23 May the Government published a further consultation on the delivery of childcare accounts within Tax-Free Childcare. The consultation will be open until 27 June and the Government will consider the responses alongside those to the first consultation before it makes its decision on the provision of childcare accounts. Following this decision the Government will work with stakeholders to develop guidance to support parents, and assisted approaches will be provided to parents without access to the internet.