Question to the Department for Transport:

To ask the Secretary of State for Transport, if his Department will make an assessment of the level and quality of service provided to rail users at Lancaster station using (a) Northern, (b) TransPenine Express and (c) Avanti West Coast rail services in the last year.

The Department routinely engages with all rail operators on service frequency and quality of service across the network, including at Lancaster Station. Operators are evaluated on the standards that they deliver at stations and onboard through the contractual Service Quality Regime and the results of these evaluations are available online at each of the operator’s respective websites. The Department will continue to work collaboratively with train operating companies to ensure a high performing railway contributes to growth and local economies.