Work Capability Assessment (WCA)

FTE

Universal Credit (UC)

480

Employment and Support Allowance (ESA)

100

Total

580

Notes:

• Data is drawn at the end of each month. Data is correct as of end of August 2023.
• Figures were derived from the department’s Activity Based Model (ABM), which provides Full Time Equivalent (FTE) figures based on point in time estimate by line managers. They cover only FTE of staff with paid employment. They have been rounded to the nearest 10.
• Figures include staff undertaking Work Capability Assessment decision making activities, including training, ESA WCA mandatory reconsiderations, ESA WCA appeals and telephony. UC mandatory reconsiderations and appeals have not been included as figures include all FTE working on UC mandatory reconsiderations and appeals, not just those related to Work Capability Assessment outcomes.
• Management, administrative and support staff are not included. Figures do not include staff working on overtime.
• The data is frequently revised and changes to definitions / benefits / DWP structure effect comparisons over time. It should therefore be treated with caution and must be seen as an indication of how staff have been deployed.
• The number of staff is unpublished management information, collected and intended for internal department use and has not been quality assured to National Statistics or Official Statistics standard. As the department holds the information, we have released it.