Breaching of Limits on Ticket Sales Regulations 2018

(asked on 1st September 2023) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Culture, Media and Sport, what assessment she has made of the effectiveness of the Breaching of Limits on Ticket Sales Regulations 2018 at preventing the use of automated software to purchase more tickets than the maximum permitted number.


Answered by
John Whittingdale Portrait
John Whittingdale
Shadow Minister (Health and Social Care)
This question was answered on 8th September 2023

We are committed to supporting fair and transparent ticket pricing and tackling unacceptable behaviour in this market.

We have strengthened the law in relation to ticketing information requirements and have introduced a criminal offence of using automated software to buy more tickets online than is allowed. We also support the work of enforcement agencies in this area, such as the Competition and Markets Authority, National Trading Standards, and the advertising industry's own regulator, the Advertising Standards Authority.

The effectiveness of any legislation is dependent on people and organisations reporting suspected breaches to the relevant enforcement agencies, and we strongly encourage anyone with evidence of suspected ticketing fraud to report it to them.

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