Question to the HM Treasury:

To ask the Chancellor of the Exchequer, how many staff work on customer compliance in (a) total and (b) each team in HMRC.

The average full-time equivalents (FTE) in HMRC currently working on customer compliance activity in 2023/24 is approximately 17,300.

Within Customer Compliance Group staff are deployed across a wide range of compliance risks. Internally, these are usually grouped by customer segment, tax head or specific tax risk being worked.

HMRC publishes information on the amounts spent on compliance by customer segment in our annual report and accounts at Tax by different customer groups – 2022 to 2023 - GOV.UK (www.gov.uk). The information for 2023/24 will be available in 2024. HMRC does not release detailed breakdowns of this information for operational reasons.