Question to the Department for Transport:
To ask the Secretary of State for Transport, whether his Department (a) has conducted and (b) plans to conduct any equality impact assessments on train operators' proposals for railway ticket office closures.
When proposing major changes to ticket office opening hours, including closures, operators are required to take into account the adequacy of the proposed alternatives in relation to the needs of all passengers; and to include this in the notice of the proposal sent to other operators and passenger groups. We would also expect operators to consider all equality related needs and make this clear in their consultation.