Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many contacts to the Pension Service there were in each month of the last five years.

The attached table shows volumes of telephone calls received within Pension Service over the last 5 years and includes the following services:

• State Pension
• Pension Credit
• International Group
• Attendance Allowance
• Carers Allowance
• Winter Fuel Payment
• Bereavement
• Future Pension Service
• Includes all G4S outsourced.

Information regarding other contacts is not readily available and to provide it would incur disproportionate cost.