Revenue and Customs: Complaints

(asked on 15th June 2023) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, how many complaints HM Revenue and Customs received in each of the last five years; and what proportion of those were upheld.


Answered by
Victoria Atkins Portrait
Victoria Atkins
Secretary of State for Health and Social Care
This question was answered on 21st June 2023

Monthly performance data is published on GOV.UK website.

Volumes of complaints received, and outcomes can be viewed in the supporting data tables found here:

https://www.gov.uk/government/collections/hmrc-monthly-performance-reports

HMRC monthly performance reports - GOV.UK (www.gov.uk)

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