This question was answered on 17th December 2024
Damp and mould treatments used for Service Family Accommodation are specific to the severity level of the damp and mould at the property.
The treatments for each level can be found below:
- Level 1: Minor – wash and treat with mould inhibitor detergent.
- Level 2: Moderate - wash and treat with mould inhibitor detergent.
- Level 3: Severe localised – treatment is the First Responder Plus package which covers: wash and treat, decorate, gutter clearance, reseal windows, reseal basins and reseal bath.
- Level 4: Severe widespread – First Responder Plus package and dependent on severity, temporary relocation may be required.
- Level 5: Extreme - Immediate temporary relocation or permanent relocation if the damp and mould cannot be addressed within 10 days through a First Responder Plus package.