Question to the Department for Education:

To ask the Secretary of State for Education, what steps she is taking to improve (a) management accountability and (b) the complaints and oversight system for staff at multi-academy trusts.

All school staff should feel safe and supported at work, and confident in being able to report concerns. We expect school leaders, as employers, to take appropriate action to tackle any issues that are raised.

All school employers, including trusts, have a duty to protect the health, safety and welfare of their employees. The primary duty to take reasonable care for the health and safety of all employees, including school leaders, rests with the employer. The employer is therefore responsible for doing what is reasonably practicable to ensure that employees are adequately supported in relation to wellbeing and should take appropriate action where they are aware of any matters that impact their employee’s welfare. It is the responsibility of individual trusts to have robust staffing policies in place to ensure this is the case.

This includes having complaints guidance and whistleblowing policies and procedures in place. Guidance is available here: https://www.gov.uk/government/publications/setting-up-an-academies-complaints-procedure/best-practice-guidance-for-academies-complaints-procedures and here: https://www.gov.uk/whistleblowing.

My right hon. Friend, the Secretary of State for Education, is the prescribed person for matters relating to education for whistleblowers who do not want to raise matters directly with their employer. Concerns can be raised with the department using the Customer Help Portal available here: https://customerhelpportal.education.gov.uk.

More widely, as Principal Regulator for academies, the Secretary of State is clear that accountability is non-negotiable. The department holds academies to high standards, setting and enforcing all non-financial standards, and facilitating, supporting and overseeing intervention in multi-academy trusts when it is needed.

Academy trusts are also bound by their funding agreements to conduct their academies within the terms and requirements of their Articles of Association, the Academies Trust Handbook and any legislation or legal requirement that applies to academies. Where concerns about an academy are identified or raised, the department works closely with trusts to ensure statutory requirements are being met.