Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, with reference to the Answer of 25 March 2021 to Question 171674, on Social Security Benefits: Appeals, and the Best practice memorandum issued to all decision-making staff involved in appeals lapsing, Quality focus August 2020: lapsing appeals (including in-part) and telephone calls, if she will undertake a sampling exercise to establish whether there are instances of decision makers calling claimants directly to lapse an appeal against the refusal of personal independence payments when those decision makers should have contacted the claimant’s representative in the first instance.
The information requested is not readily available and could only be provided at disproportionate cost.