Energy: Meters

(asked on 21st February 2020) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the number of people unable to top up as a result of £5 minimum top up limits on pre-payment meters in (a) Birmingham, (b) the West Midlands and (c) the UK.


Answered by
Kwasi Kwarteng Portrait
Kwasi Kwarteng
This question was answered on 2nd March 2020

The Department does not hold the requested data.

While it was a commercial decision by British Gas to increase the minimum pre-payment meter top up from £1 to £5, I welcome the recent announcement that this has been reversed.

There are a range of pre-payment tariff and top up options available from other suppliers and customers should switch to one that best suits their needs. Customers who do not switch are protected by the Government’s price cap on default tariffs and the pre-payment meter price cap.

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