Question to the Department for Transport:

To ask the Secretary of State for Transport, whether her Department plans to implement key performance indicators to measure the performance of rail operators after franchises have expired.

Under the provisions of the Passenger Railways Services (Public Ownership) Act 2024, passenger services operations currently delivered by privately-owned operators under National Rail Contracts with the Department will transfer into public ownership when existing contracts expire.

The Department will continue to hold all operators to account for their performance through a range of measures, including key performance indicators.

The Department is also working on plans with operators and Network Rail to display performance information at stations – this will provide passengers with transparency and will allow the public to hold the rail industry and the Department to account for delivery.