Shipping: Fuels

(asked on 15th May 2023) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, pursuant to the Answer of 11 May 2023 to Question 183926 on Shipping: Fuels, what percentage of Marine Voyages Relief claims which are not selected for additional security checks are processed within 30 days.


Answered by
Victoria Atkins Portrait
Victoria Atkins
Shadow Secretary of State for Environment, Food and Rural Affairs
This question was answered on 18th May 2023

All Marine Voyages Relief claims are reviewed to ensure they are valid. Checks include claims are made within the correct timeframes, have the correct rate of duty claimed and are accurately completed with all information required. Should anything be omitted, claimed incorrectly or is out of time, the customer will be contacted to discuss and amend if appropriate. All claims received from new customers are subject to security checks to ensure that the claim is from a legitimate person/company, and they are credible and eligible to make the claim. We aim to repay all claims within the 30 days service level agreement, discounting days where we are awaiting further information from the customer. There is no specific percentage of claims requiring further checks. All claims are reviewed on a risk basis.

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