Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 2 December 2024 to Question 15704 on Jobcentres and Universal Credit: Telephone Services, how many calls were translated by language code since 2021; and what the cost was of translating calls by language code.

Following consultation with the supplier, we consider that the release of the information requested would prejudice commercial interests.