Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps she is taking to help improve the accessibility of information at bus stops for disabled people.

The government wants everyone to have access to public transport and is   committed to improving services so they are more inclusive and enable disabled people to travel safely, confidently and with dignity. On October 1st, the first phase of the Public Service Vehicles (Accessible Information) Regulations 2023 came into force, meaning that newer vehicles providing local services must provide audible and visible information on stops, destinations and diversions. The majority of services will need to comply by October 2026.

Local authorities are responsible for the bus stops and shelters in their area, however the government will work with the sector to help drive improvements to real time information at bus stops as part of the government’s wider plans to deliver better bus services for passengers.