Question to the Department for Transport:

To ask the Secretary of State for Transport, what steps she is taking to help improve the provision of real time information at bus stops.

The government knows how important it is that passengers have better access to information about bus services. In 2020, the Public Service Vehicles (Open Data) (England) Regulations were passed which utilised the powers from the Bus Services Act to require bus operators in England outside of London to share high-quality, accurate and up-to-date timetables, fares and location data. To facilitate this, the Bus Open Data Service (BODS) was subsequently launched in 2020.

Local authorities are responsible for the bus stops and shelters in their area, however the government will work with the sector to help drive improvements to real time information at bus stops as part of the government’s wider plans to deliver better bus services for passengers.