Motability: Coastal Areas and Rural Areas

(asked on 9th July 2026) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether his Department has had discussions with Motability Operations on whether the additional mileage support criteria for the Motability Scheme adequately supports the travel requirements of disabled people and carers in rural and coastal areas.


Answered by
Stephen Timms Portrait
Stephen Timms
Minister of State (Ministry of Housing Communities and Local Government) (Equalities)
This question was answered on 17th July 2026

Responsibility for the terms and administration of the Scheme sits with Motability Foundation and its Board of Governors. Department officials and Motability meet regularly to review the Scheme and how it operates to ensure it meets the needs of disabled people

After careful consideration of customer's needs, Motability has announced that from 1 July 2026, customers who need significantly more travel than the standard mileage allowance for essential healthcare, education or employment journeys may be eligible for additional mileage support. Customers must demonstrate they require more than 3,000 miles a year for these purposes, with support applied to approved miles above that threshold through reduced excess mileage charges, while leisure and holiday travel is excluded. Support can be requested when ordering a vehicle or during a lease, with eligibility assessed based on individual circumstances and supporting evidence.

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