Pension Credit

(asked on 26th November 2024) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what the average processing time for Pension Credit applications is by constituency.


Answered by
Emma Reynolds Portrait
Emma Reynolds
Parliamentary Secretary (HM Treasury)
This question was answered on 4th December 2024

Pension Credit application Average Actual Clearance Times (AACT) are measured weekly.

The information is not available at constituency level.

The table below the most recent national AACT data.

Week Date

28/10/24

04/11/24

11/11/24

18/11/24

PC Claims AACT (Working Days)

56

63

65

65

Please note.

  • The AACT is shown rounded to the nearest whole working day.
  • The data shown is unpublished management information, collected and intended for internal departmental use and has not been quality assured to National Statistics or Official Statistics publication standard.
  • These figures will not align to previous PQ responses due to retrospective updates as the data is sourced from live systems.
  • DWP currently works to a planned timescale of 50 working days to clear Pension Credit claims.
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