Universal Credit

(asked on 10th July 2018) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 2 July 2018 to Question 158224 on Universal Credit, whether her Department collects information on the average waiting time to process a revised decision notice and amend a universal credit claim.


Answered by
Alok Sharma Portrait
Alok Sharma
COP26 President (Cabinet Office)
This question was answered on 16th July 2018

Revised decisions as a result of a Mandatory Reconsideration are held on different systems depending upon whether the claim is a Universal Credit Live Service or Full Service one. To obtain the data for Universal Credit Full Service would incur disproportionate cost. For Universal Credit Live Service claims, although data on decision making is held, this does not include the average clearance time for a Mandatory Reconsideration or time taken to implement the revised decision.

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