Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what steps he is taking to ensure that patients are signposted, when presenting, to the correct NHS service.
Under Primary Care Network (PCN) Direct Enhanced Services, PCNs are able to recruit new roles to expand their care team with 100% reimbursement through the Additional Roles Reimbursement Scheme (ARRS). Care coordinators are one of several roles funded by the ARRS and their responsibilities include signposting patients to National Health Service and other appropriate services. In addition, NHS England and NHS Improvement’s and Public Health England’s ‘Help us help you’ campaign encourages the public to access the NHS services they need.