Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what proportion of covid-19 contact tracing is provided by (a) outsourced companies through NHS Test and Trace and (b) local authorities; and what assessment he has made of the performance of each type of organisation.

To date, approximately 93% of all completed contact tracing has been provided by outsourced companies operating under NHS Test and Trace, 4% by NHS Professionals and 3% has been provided locally. Key performance indicators are included within the contracts with outsourced suppliers and these are monitored, measuring productivity and the quality and outcome of calls. Local arrangements differ between local authorities and no assessment has yet been made of the overall performance of the local system.