Question to the Home Office:
To ask the Secretary of State for the Home Department, what assessment she has made of the impact of IT failures in her Department on the processing times of UKVI applications since 1 August 2022.
Visa processing times are published on the UKVI website at Visa decision waiting times: applications outside the UK - GOV.UK (www.gov.uk) and Visa decision waiting times: applications inside the UK - GOV.UK (www.gov.uk). UKVI are currently processing applications on all its main visa routes within customer service standards.
Where an application may require technical intervention, and to ensure these are given the appropriate support, we have strengthened our processes and procedures in this area to proactively address technical issues as they are identified.