Revenue and Customs: Staff
(asked on 25th January 2021) - View Source
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, how many FTE staff HMRC plans to (a) recruit externally and (b) redeploy internally, to help process appeals of fines issued for late submission of 2019-20 tax returns.
This question was answered on 28th January 2021
HMRC deal with appeals of fines issued for late submission of tax returns as part of their normal customer service activity and do not plan to recruit any staff specifically for this purpose. In order to help to process these appeals and the associated contact, HMRC are planning to deploy internal staff of up to 450 FTE primarily in the months of March and April but with smaller numbers in May and June as well.