Postal Services: Standards

(asked on 13th November 2024) - View Source

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, what recent discussions he has had with Ofcom on the effectiveness of Royal Mail's delivery of the universal service obligation on letter delivery delays.


Answered by
Justin Madders Portrait
Justin Madders
Parliamentary Under Secretary of State (Department for Business and Trade)
This question was answered on 18th November 2024

Ministers and officials meet with Ofcom regularly to discuss a range of issues in relation to its role as the regulatory authority for the postal sector, including the overall provision of the universal service obligation.

It is for Ofcom, as the independent regulator, to monitor and enforce Royal Mail’s delivery of the universal service obligation.

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