Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, if he will take steps with Ofgem to require energy companies to assess the reasons for which customers cannot afford their energy tariff prior to moving them onto prepayment meters.

Ofgem rules require energy suppliers to assess whether installing a prepayment meter or changing a smart meter to prepayment mode is safe and reasonably practicable for the customer. This assessment should include identifying any vulnerability and the customer’s ability to pay.