Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, if he will take steps to provide compensation to people who have had prepayment meters installed where an energy company has not followed its regulatory obligations.

My Rt. Hon. Friend the Secretary of State wrote to suppliers on 4 February, asking them to outline what steps they will take to identify consumers with an inappropriately installed prepayment meter. He confirmed the Government’s expectation that where such customers are identified, appropriate steps will be taken to rectify the situation, including the possibility of compensation.